12.29.12 | Transblog
Perhaps it’s too soon, or too shocking. Some may even say that it’s in bad taste. So before I begin, let me say that there are no words that could adequately describe the horror, sorrow, and anger I felt when I heard about the shootings at Sandy Hook Elementary. My intention in writing this post [...]
11.30.12 | Transblog
According to Professor Birgit Mager, who runs the Cologne-based Service Design Network, “Service design addresses the functionality and form of services from the perspective of clients. It aims to ensure that service interfaces are useful, usable, and desirable from the client’s point of view and effective, efficient, and distinctive from the supplier’s point of view.” No one can [...]
10.26.12 | Transblog
If you have spent any time following this blog, you have most certainly run across Herbert Simon’s quote on the nature of design and the designer, where he posits “everyone designs who devises courses and actions aimed at changing existing situations into preferred ones… design so construed, is the core of all professional training.” But what if the practitioner does not acknowledge that s/he is designing? Or, that s/he is even a designer?